Marcus is someone that wants to share his knowledge with the world and to also teach people to sell better and professionally to achieve success in their lives. He wants to share some of the hard lessons he learnt along the way of his luminary career so one will not have to go through the same things as he did.
Marcus is someone who has climbed to the highest positions of major companies in the gaming and hospitality industry. Someone who has broken records for the number of billions in profit he brought in for the company. And finally, someone who spent his childhood crammed in a three-room HDB flat with seven other people.
Marcus does not claim to be a faux sales guru. He wants to offer solid help and advice based on experience and success of what works. He has a knack for dealing with difficult customers, solving business problems and bringing it record numbers wherever he goes.
President of International Marketing
The Star Entertainment Group
rank for Australia VIP & Southern Hemisphere integrated resort
growth without debt for South Asia market
turnover, highest and AUD 13B above year-to-date board budget
Marcus has never done things by half.
In front of a restaurant full of Crown employees,
he made a bet with the President that would change his life forever.
Make it into the President Club by the end of the financial year by hitting 150% of our
annual target or shamefully resign and possibly never work in the industry again.
Was it a realistic bet? 100% not, but Marcus's attitude was 'Let's do this'.
And they did.
Over the next few months, Marcus and his small team hustled and worked tirelessly.
It was unimaginably exhausting- day after day, month after month, with a
single-minded focus on getting more customers.
The driver was the burning desire to prove people wrong,
not the financial rewards on offer.
By year end, Marcus had made history. They had surpassed their
annual budget and broke all historical company records by achieving
270% in an industry where most teams struggle to hit 100%.
This is Marcus through and through. Driven by a desire to prove people
wrong and win, his constant hustling and pushing himself has seen him
create a career and life that he hopes can inspire and help others.
How To Hook A Whale
Marcus has literally written the book on growing sales for casinos with high net worth individuals - How to Hook A Whale.
The book aims to share lessons, many found out the hard way, with people serious about making it in the casino industry, and help them achieve new levels of success.
Whales are humans just like the rest of us - so how can you work with them to create consistent results?